Shipping & Payment

Delivery countries

We deliver within Germany. Please contact us for deliveries outside of Germany.

Delivery time

The delivery time within Germany is generally 3–7 working days from the conclusion of the contract or—in the case of advance payment—from the receipt of the purchase price in our account. Deviating delivery times are indicated for the respective product.

Shipping costs

The shipping costs within Germany are a flat rate of 8.95 € per order.

We deliver free of charge within Germany for orders of 18 bottles or more.

Shipping service providers

We ship with DPD, UPS and DHL. You will receive the shipment tracking via email as part of the shipping confirmation. As part of the age verification, the shipping service provider will only hand over the goods to the customer in person after a successful identity and age check.

Payment methods

We offer you payment via the payment methods displayed at checkout. Payment processing is carried out via the payment service provider Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) and, if applicable, PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg).

Depending on your browser, device, and region, additional express payment methods such as Apple Pay, Google Pay, or Wero may be available. You will find out which payment methods are specifically offered to you in the final step of the ordering process.

Protection of minors

We sell alcoholic beverages exclusively to persons who have reached the age of 18 (§ 9 JuSchG). By placing an order, you confirm that you have reached the age of 18.

Contact

If you have any questions regarding shipping and payment, you can reach us at wine@stairsandroses.de or by phone at 0179 70 19 436.

Status: 04.05.2026